Privacy Policy
Prowatch Security Privacy Policy
Prowatch Security is committed to protecting the privacy of our clients, website visitors, and business partners. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable Australian privacy laws.
By using our website or engaging our services, you consent to the collection and use of your information as outlined in this policy.
Information We Collect
- We may collect personal information including but not limited to:
- Name
- Phone number
- Email address
- Business or residential address
- Company name
- Service enquiries and communication details
- This information may be collected when you:
- Submit an enquiry through our website
- Request a quote
- Contact us by phone or email
- Engage our services
- Subscribe to updates or communications
How We Use Your Information
- Prowatch Security may use your information to:
- Respond to enquiries and provide quotes
- Deliver and manage our security services
- Communicate regarding installations, maintenance, or monitoring
- Improve our website and services
- Send service updates or relevant business communications
- Maintain records for operational and legal purposes
We only collect information that is reasonably necessary to provide our services.
Disclosure of Information
- Your personal information may be shared with trusted third parties where required to deliver our services, including:
- Security monitoring partners
- Installation technicians or contractors
- Technology providers and equipment manufacturers
- IT and website service providers
Information may also be disclosed where required by law or regulatory authorities.
Data Security
- Prowatch Security takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
- Security measures may include:
- Secure digital systems
- Access control procedures
- Network protection measures
- Secure storage of sensitive information
Cookies and Website Analytics
Our website may use cookies and analytics tools to collect anonymous usage information. This helps us understand how visitors use our website and allows us to improve functionality and performance.
Cookies do not provide us with personal identification unless you voluntarily provide your information.
Access and Correction of Personal Information
You may request access to personal information we hold about you or request corrections if the information is inaccurate or outdated.
To make a request, please contact us using the details below.
Third-Party Links
Our website may contain links to external websites. Prowatch Security is not responsible for the privacy practices of those websites, and we encourage users to review their privacy policies.
Updates to This Policy
Prowatch Security may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Prowatch SecurityMelbourne, VictoriaPhone: 1300 776 928Email: info@prowatchsecurity.com.au